Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the website mavixsolutions.com (the "Site") operated by Mavix Solutions ("we", "us", "our"), a marketing agency based in Karachi, Pakistan. By accessing or using the Site, or by engaging us for marketing services, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. Use of the website

You may use the Site for lawful purposes only. You agree not to:

• Use the Site or its contact form to send spam, unsolicited communications, or fraudulent inquiries
• Attempt to gain unauthorized access to the Site, our admin tools, servers, or related systems
• Probe, scan, or test the vulnerability of any system or network, or breach security or authentication measures
• Scrape, harvest, or otherwise extract content from the Site without our written consent
• Upload or transmit viruses, malware, or other harmful code
• Misrepresent your identity, affiliation, or the nature of your inquiry
• Use the Site in any manner that could disable, overburden, or impair it

2. Our services

Mavix Solutions provides marketing services across the following practice areas:

• Social media management and paid advertising (including Meta, Google, TikTok, and LinkedIn)
• Search engine optimization (SEO) and content marketing
• Branding, identity design, and graphic design
• Web design and development, video production, and motion graphics

The Site provides general information about these services. The Site does not constitute an offer or contract for services. Engagements are formalized through a separate written agreement (such as a proposal, statement of work, or service agreement) signed by both parties.

3. Client engagements

The specific scope, deliverables, timelines, fees, intellectual property assignments, and other terms of any project we undertake will be set out in the engagement agreement signed between Mavix Solutions and the client. To the extent there is any conflict between these Terms and a signed engagement agreement, the engagement agreement will prevail with respect to the scope of that engagement.

We reserve the right to decline any inquiry or engagement at our sole discretion.

4. Intellectual property

Our content

All content on this Site — including text, graphics, logos, the Mavix Solutions name and mark, design, layout, and underlying code — is owned by or licensed to Mavix Solutions and is protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or republish any part of the Site without our prior written permission, except as expressly permitted by these Terms or applicable law.

Client deliverables

Ownership of work product produced for clients (such as logos, brand assets, content, code, ad creatives, and reports) is governed by the engagement agreement. As a general principle, intellectual property in client deliverables transfers to the client upon full payment of all amounts due under the engagement.

Portfolio rights

Unless otherwise agreed in writing, we reserve the right to display work we have produced for clients in our portfolio, case studies, social media, award submissions, and marketing materials, including on this Site. Confidential or sensitive information will not be disclosed without prior consent.

5. Client content & warranties

When engaging us for services, clients are responsible for the content, brand assets, customer data, access credentials, and other materials they provide to us. By providing such materials, the client represents and warrants that:

• They own or have all necessary rights, licenses, and permissions to use and share the materials with us
• The materials do not infringe any third party's intellectual property, privacy, publicity, or other rights
• The materials comply with applicable laws and the policies of any platform on which they will be used

The client is responsible for ensuring that any claims, offers, prices, or product information used in marketing materials are accurate and compliant with applicable laws.

6. Third-party platforms

Our services often involve the use of third-party platforms — for example, Meta Ads Manager, Google Ads, Google Analytics, Google Search Console, LinkedIn Campaign Manager, TikTok Ads, WordPress, Shopify, and similar tools. Use of these platforms is subject to their own terms and policies, which are outside our control. We are not responsible for changes, downtime, policy enforcement, or pricing changes by these third parties.

7. Payments & refunds

Fees, payment schedules, and currency for any engagement are set out in the relevant engagement agreement. Unless otherwise agreed in writing:

• Invoices are payable within the timeframe stated on the invoice
• Work may be paused or held until outstanding invoices are settled
• Third-party media spend (such as ad budgets paid to Meta or Google) is the responsibility of the client and is separate from our service fees
• Refunds, if any, are governed by the engagement agreement

8. Confidentiality

Each party will treat as confidential any non-public information disclosed by the other in the course of an engagement, and will use such information only for the purpose of performing or receiving the services. This obligation survives termination of the engagement. We are happy to enter into a separate non-disclosure agreement (NDA) on request.

9. Disclaimers

The Site and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

Marketing results vary based on many factors outside our control — including market conditions, competition, client products, pricing, brand strength, and decisions made by third-party platforms. Any examples, case studies, projections, or estimates we provide are illustrative and do not constitute a guarantee of specific outcomes for your business.

10. Limitation of liability

To the maximum extent permitted by applicable law, in no event will Mavix Solutions, its directors, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of the Site or our services.

Our total aggregate liability for any claim arising out of or relating to an engagement will not exceed the total fees paid to us by the client under that engagement during the three (3) months immediately preceding the event giving rise to the claim, unless a different limit is set out in the engagement agreement.

11. Indemnification

You agree to indemnify and hold harmless Mavix Solutions and its team from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your misuse of the Site, (b) your breach of these Terms, or (c) materials, content, or instructions you provide to us that infringe third-party rights or violate applicable laws.

12. Termination

We may suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to us or other users. Termination of a client engagement is governed by the relevant engagement agreement.

13. Governing law

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan, unless a different forum or arbitration mechanism is specified in an engagement agreement.

14. Changes to these terms

We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. For ongoing engagements, the version of these Terms in effect at the time the engagement agreement was signed will continue to apply unless otherwise agreed in writing.

15. Contact

If you have questions about these Terms or any of our services, please reach out:

• Email: hello@mavixsolutions.com
• Phone: +92 341 2912282
• Address: Mavix Solutions, Karachi, Pakistan